Terms and Conditions
About Us
As a company StrummA is completely dedicated to your
total satisfaction. If you have any suggestions or comments please email
us using the link on the contact page.
Our Contact details:
StrummA - Astons of Longton
Phone: [+44 (0) 1782593036]
Email: [astonmerchandise@aol.com]
Making A Purchase:
Visit our website at www.astonsoflongton.co.uk
or www.terrascenic.co.uk
and add any items that you wish to buy into the shopping cart.
After you have finished your selection, click on 'Checkout' and you
will be asked for a few details that we need to be able to complete
the order.
We accept direct payment
by MasterCard, Switch, Solo, Maestro, Visa Debit, and Visa Electron.
We accept credit card payment via secure Payment Service Providers (PayPal).
Payments can be made by telephone ring 01782593036
We accept personal cheques and postal orders by arrangement.
When confirmation of order
is received, this is to indicate that we have received your order. It
does not indicate that a contract exists between us. We will indicate
acceptance of your order, and hence a contract between us, when we send
you an invoice. We have included this term to protect us in the case
that a mistake has been made in pricing, we have inadvertently under-priced
goods, or we are no longer able to supply a particular product for some
reason. In the case of a change of price, we will always contact you
first to ensure that the price is acceptable.
Shipping And Handling Postage and Packing charges are calculated by
using the weight of items in your shopping basket plus a small handling
charge for packaging costs.
Goods are shipped using Royal
Mail or a courier delivery service and you will be offered the choice
of service when you check out.
Delivery Schedule We will normally depatch your order to you within
1 business day.
Back Orders:
If your item is not in stock, we will back order for you. You will always
be emailed with the option to cancel your order if you would rather
not wait.
Tax Charges
VAT is included in all prices
Credit Card Security
All credit/debit card transactions are handled by our secure Payment
Service Providers.
You can be assured of a secure shopping experience with us.
Credit card details are not retained by us after payment has been made.
Guarantee
Should you not be satisfied with your purchases email us at astonmerchandise@aol.com
or ring 01782593036 and we shall resolve the situation to your satisfaction.
Reaching Us
If you need to reach us, please email on astonmerchandise@aol.com or
ring our sales helpline - 01782593036
Privacy Policy
Strumma - Astons of Longton do not disclose buyers' information to third
parties other than when order details are processed as part of the order
fulfilment. In this case, the third party will not disclose any of the
details to any other third party.
Cookies are used on our shopping
site to keep track of the contents of your shopping cart, to store delivery
addresses if the address book is used and to store your details if you
select the 'Remember Me' Option. They are also used after you have logged
on as part of that process. You can turn off cookies within your browser
by going to 'Tools | Internet Options | Privacy' and selecting to block
cookies. If you turn off cookies, you will be unable to place orders
or benefit from the other features that use cookies.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling
Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
